Roku 3600x remote not working I cannot get Roku to respond to it. I tried all the steps in the article a few times and my remote for my 3600x is not working and I am not able to get my roku working on my tv because of it. 5 years old. I tried everything on the forum/help section. I have follow the instructions on disconnecting the power from the stick, removing the batteries from the remote, then booting the stick back up, waiting until the home screen is active, then putting the batteries back in the remote. In order to provide you with an accurate resolution, we I've had late model voice remotes paired with older Rokus like the 3600X stick suddenly un-pair themselves for no good reason. (3600) is an older Roku device that is no longer under warranty. Try pulling the power to the Roku for a few seconds then plugging it back in and waiting for it to start up before reinserting the batteries in the remote and pressing the pairing button. Is there a fix for this? It’s a 3600x model. The battery shows full power. Hello, The “OK” button on my remote suddenly stopped working. It requires a remote that controls via WiFi-direct. Solved: the green light on my remote stoped working period how do i fix the green light to make it to come back on i wanna use the remote to watch movies and play games and. Danny R. If it does not, you have a Roku simple remote. 0 Kudos Reply. Here are some troubleshooting steps to help resolve this problem. Installed two new AAA Energizer batteries and reset Roku stick and got home screen but remote still would not work. This is the Roku Express 4K and the remote control Purchased my ROKU voice remote pro rc701 June 2022 and was working fine with my ROKU stick 3600X (Serial #5S4625204925) until recently. I have two Roku sticks with remotes that have stopped pairing. Learn how to use the Roku remote on your phone, add channels, privately listen, and more. I have a voice remote. But I wouldn't bother getting a remote for such an old Roku stick, you can get newer Roku with a new remote for about the price of the replacement remote itself. I have serial numbers etc. Turn on Hello , I have replaced my Roku streaming stick remote recently . Thanks Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. While it will work with the Voice Remote, and the Roku app remote, the one that came with the device is the Simple Remote, which is a basic IR remote. I changed batteries already and tried pairing it with the back and home button pressed at once. [personal information removed] Thank you, Brandy We lost our remote for the 3600x Streaming Stick. " there are very old remotes that are not voice remotes that will work with sticks. My remote does not work unless I remove one of the batteries and reinstall it. You said to contact you if we still were not able to get our remote to work after using the steps in the article. I switch the batteries from one side to the other and the same thing happens. Roku Streambar buffers remote plex. and there's no way to do that without Have been a very content user of Streaming Stick (3600RW) until recently when 2 of the arrows quit responding altogether. Please help Solved Roku ss + 4k can be control by LG Magic remote by set control by mobile set to permissive. I have sync another of our remotes with this Roku and they work just fine. Two, maybe three clicks and it quits working. The arrow buttons require a sharp push to work. I have a very old roku stick (its either the 3500R or 3500W) and I do not have the remote that came with it. Streaming stick 3820x2 refuses to I followed the steps provided and the voice option on the remote still does not work. It has no tv controls, only Wi-Fi Voice remotes have tv controls. Your Roku Stick 3600 is now an eight year old model, regardless of when you actually acquired it. All the “help” says I can order a replacement from ROKU, but it does not seem to exist 3600X, 3600EU, 3600RW, 3600GL. Skip to main content Models that do not support DFS channels: 3600X, 3800X, 3810X, 3811X, 4200X, 4201X, 4205X, 4210X, 4210X2, 4230X, 4230X, 4230X2, 4620X, 4630X, 4640X, 4660X, 4660X2 A simple Roku remote is an IR only remote, nothing to pair it just works with Roku's that accept IR remotes. Is your Roku remote refusing to pair? Don't worry, this guide will help you get it working again! Begin by identifying your Roku remote type using our identification guide for helpful tips: What Roku remote do I have? | Official Roku Support. Initially noticed the remote problem when attempting to turn my VIZIO TV off. The other 4800 in the other room isn’t working at all! This device is a piece of junk and customer support is impossible to contact. I had to download the official Roku remote app from google play onto my phone to use as my only means of getting into the settings at that point. Thank you for expressing your concern about the issue with your Roku remote. However, for current 3600X, 3600EU, 3600RW, 3600GL. If your remote isn't working at all, you can use the Roku remote app to navigate to the Settings menu and restart the device. Re: Rechargable Voice Remote won't work unless connected to charger I downloading Roku updates per the message I received from ROKU and now my what I believe is a Simple Remote is not working. Specifically, what remote model #s will work with 3600x streaming stick? Labels (1) Labels Device compatibility; 3600X For about 8 years I've had a Streaming Stick (3600X) and it's been great. When you have a moment, please check your inbox. Also plugged and unplugged Roku device for more than 20 seconds. Installed two other new Energizer batteries and reset stick. No equivalent for simple remote model RC120. Roku device remotes do not support control of the power or volume of non Roku external audio devices. The Roku Express model 3930 came with an IR remote. I pushed the reset on stick, get the start up screen & can't get the remote to pair. Community Moderator Mark as New; Bookmark; Subscribe; In the meantime, you may install the Roku mobile I have 2 tvs with Roku sticks on each one. I have to press really hard to get the left/right/up/down arrows to move in the respective direction. Can't stop the scrolling to choose any options. Was shocked to find a simple replacement cannot be found in Roku store or Amazon (all remotes "not compatible w/ streaming stick"). Yes! If you need a Roku remote replacement or just want to upgrade to a newer one, you have five Roku remotes to choose from: Roku Players Remote, Roku TV Remote, Roku Voice Remote, Roku Voice Remote Pro, and Roku Voice Remote Pro (2 nd edition). The TCL TV remote will not work with a The 3600 is controlled by a point-anywhere wifi-direct remote. If your remote has a voice button, you have a Roku voice remote. Newbie Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content 01-10-2024 06:15 PM. Whoever bought it, it's out of warranty period, you will have to purchase a replacement just like the rest of us have had to do. Set your Roku device to pairing mode by unplugging it to the power outlet for 15 seconds. You can check out current No flashing light, the remote isn't working. 99 (rechargeable, earphone jack) I've been trying to use the remote but is not working. I use it (only) it for Netflix, Amazon Prime, and Disney+ and whilst the UI for the Amazon and Disney apps is a bit clunky I've been happy. You can buy a new Roku remote directly from us here, and there’s free shipping on all orders. Green light won't light up when trying out pairing. They appear the same otherwise. I changed the remote batteries and then unplugged and replugged the box, like the website said to When I did the second step it responded to the up arrow once and wouldn't respond to anything further and also stopped [Edit to say standard RF remote] I have a perfectly working 3600x Roku stick and I see lots of remotes for sale on eBay. It's possible that the remote may simply be on its way out. Even a tissue paper is enough to block the signal. I purchased the basic remote for the stick from Roku site. I have done all the steps in all the support posts but my Roku still won’t turn on. The roku has no power button or command of its own. Roku Forum Moderator View solution in original post CJB123 Topic Author Posts: 6 Joined: Sat Dec 09, 2017 4:08 pm Sat Dec 09, 2017 4:11 pm I own several 3600X Roku Sticks and was excited to see that the new "universal" remote was now available as an accessory, and claims to support this model. Your continuous support and patience as we work on this are highly appreciated. In Roku's current offerings, these are the Voice Remotes, any of which can pair with your 3600 and control it. For detailed instructions on how to reset the remote, you can refer to this support link: How to fix your Roku voice remote that is not working | Roku. It was working fine until two weeks ago. I’ve sent you a private message in the Roku Community. @Marmotherder, you only get the volume controls on the app if you're connected to an actual Roku TV. After a month , the right arrow button has become very sticky. I have a ROKU 3600X streaming stick and the remote isn't working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However, they eventually died and I recharged them and oddly they don't work Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. Press and hold the pairing/Back and Home buttons of the remote for 5 seconds to pair your Roku remote. Skip to main content Models that do not support DFS channels: 3600X, 3800X, 3811X, 4200X, 4201X, 4205X, 4210X, 4210X2, 4230X, 4230X, 4230X2, 4620X, 4630X, 4640X, 4660X, 4660X2, 4670R My streaming stick was working fine a few weeks back, but now the remote does not turn Roku on. Best regards, Carly. After performing a Roku system update on 12/13/24, my remote app lost all functionality. I have another 3600X unit and it wont pair with that remote either. Now make sure you have a clear line of sight between the remote and the Roku. The IR light is working and i can turn on and off my other with same remote. Solved: Hello! My dog chewed the original remote that came with my Roku 3600x stick. If you have a Roku Touch™ Tabletop Remote, see the tabletop remote troubleshooting guide instead. I have reset, unplugged, paired remote and it goes to the let’s get started screen but remote pair button is still flashing and remote will not work, but it is still able to turn the TV off. Should the remote without voice work ok with stick My voice remote recently stopped working with streaming stick, after a few years of being functional. . Thanks, Danny. Turn on suggestions. iPhone Roku remote issues. To resolve issues with your Roku simple remote, start by looking for visible obstructions. I tried pairing one of these remotes from another unit and I can't get it to work since there is not a reset button. RokuRiamie-D. Nothing can be blocking the remote from seeing the front of the Roku. If you haven't already, try setting up the remote for TV control again. I have changed the batteries, and moved to a different Wi-Fi area. My Roku is a 3800X. Roku Ultra 2024 - RC1071 Remote Issue. For two nights my Roku Express (3930, 3931 series) has not been responding to the remote, it originally responded to left/right arrows but nothing else. Streaming Stick 3600 cannot be controlled by an infrared remote. I After watching TV in the afternoon, my roku remote stopped working when I turned the TV back on in the evening. They are listed on this Roku page but can be You will find instructions on how to fix your Roku remote not connecting, not responding, not pairing, missing button presses, and any other issues that cause it to not work. I have unplug the tv, the Roku device and put in new batteries in the remote. Showing results for Show only After update was completed, the remote will only turn on/off the tv and control the volume. RokuJharra-Q. The Stick was factory reset and is now on the Remote pairing page. And the fact that it doesn't could indicate the remote has a problem (yes, I know it's new, but things do Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Disney plus not working on any Roku- have upgraded to a Roku ultra lt and still Roku 3 Roku Streaming Stick (3600X, 3800X), Stick+, 4K, 4K+ Roku Express, Express+, 4K, 4K+ Roku Premiere, Premiere+ To start the Voice Pro is compatible with 3811 Stick+. Turn Model 3820R2 - Streaming Stick 4K Hi, I have a Roku streaming stick. You can't use a basic IR remote, so you have to have one of the WiFi Direct remotes. A warm welcome here in the Roku Community, ! Thank you for sharing your Roku remote concern with us. Browse Browse . They must be connected to a network to use any sort of app control, and the only way to connect it to a network is with the official Roku remote. I had a package of recyclable AAA batteries, so used them new and it worked. Community Moderator Mark as New; ROKU Ultra 4802 remote not responding to any buttons. Once I connecte Mi control remoto Roku modelo 3600x no funciona que puedo hacer? 0 Kudos RokuDanny-R. For more information, you can visit this support Hi, my Roku is about 6 months old, and probably a month ago the 4 arrows on the remote stopped working. Need Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. I’m here to help you. *Except Roku® Streaming Stick® models: 3821, 3820, 3811, 3810, 3800, 3600. New batteries. It does not work on either TV. Roku Streaming Stick (3600 series) View products (1) 1 Kudo RokuCarly. Remote Control will not work! Roku remote stopped control tv volume. ROKU Ultra 4802 remote not responding to any buttons. I have to press hard several time to get it working . Restart the Roku The next basic thing we can do is restart the Roku device---the problem may not be with the remote at all. If it does not, you have a Roku simple The red power button at the top of the remote is a tv power key, if your remote were set up for your tv brand it would power it on. Problem with remote is definitely caused by the software updates. I'm using one on my 3600X myself because it adds direct control of the power, mute, and volume for most TVs via direct line-of-sight infrared (IR) signals. We have one Roku remote where the ok button basically does not work. The only @Beabandisimarce, sorry, if you factory reset your device you'll need a working physical remote to do anything at this point. I lost 1 remote. Reset the remote: Press and hold the Back/pairing button and Home buttons simultaneously for about 20 seconds. The Roku Voice Remote will work for it just fine. Only the remote seems to not be working. Whether your button presses seem delayed or you can't use your remote to get past the home screen, there's often an easy fix for any Roku remote control. Roku Streaming Stick (3600 series) View products (1) 0 Kudos Reply. For some time now we've had problems with the remote that came with the stick - the RC118. The Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. This works well with your Roku Streaming Stick 4K, which has a voice command feature. I have one but it's no longer in use. The device is only 3 months o Discover troubleshooting and helpful tips for the Roku mobile app. The screen will say “pairing remot Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. Roku Community Moderator 0 Kudos Reply. I’ve searched the community and have tried pairing the remote, resetting the Roku, changing batteries, following every step and nothing helps. The batteries for it's remote died, so I replaced them and it worked again. IR remotes don't work with any of the Roku streaming sticks, as they don't have IR receivers, since they I tried all the steps in the article a few times and my remote for my 3600x is not working and I am not able to get my roku working on my tv because of it. All your logins will need to be reentered. If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds. Then remote not working. We understand you're having an issue with the power button of your Roku remote not working on your Toshiba TV. We have a guide for resetting a Roku remote. Good luck! Reply reply Fanfrenhag • I also Disney+ not working on Roku 3600X . If your rechargeable voice remote does not have a pairing button, press and hold the Back and Home for 20 seconds. [personal information removed] Thank you, Brandy Re: Universal remote is compatible with the 3600X Roku Streaming Stick As far as I know only the discontinued Harmony Hub could control a stick and it does it through your network much like an app on your phone. Battery level is fine. I did have it setup on my phone with the app to control it. What is a compatible Roku remote? I would think it would be the Roku Standard IR Remote (for $14. You must use a WiFi remote to control them. Note: We'll mark this post as solved for visibility and as a reference for other users. 99) but the Roku site does not show the 3600X as compatible (alternative question is what is the equivalent Roku model to the 3600X)? Roku 3600x Remote will not connect. A couple of days later, I reset the Roku stick again and reinstalled the original Roku batteries and got everything working Additionally, please verify the following steps to pair your Roku remote. The roku powers on, pulls up the menu, etc. The green light is not blinking. I went through the pairing process and it connected, but then none of the buttons work afterward. This beginner-friendly guide will help you troubleshoot and fix your When your Roku remote stops working, it can feel like you’ve lost access to your favorite shows and movies. I have tried unplugging and replacing batteries. They are listed on this Roku page but can be found at Amazon and othe My remote also is not working. Roku Ultra 2024 - RC1071 My roku remote will not work unless I keep it plugged in. My remote is 2. Roku mobile tv app not working correctly. One other thing about sticks is that you're forced to use a Roku voice remote - no universal remote works with them. I figured I would charge it and try again. Drawback is that it restores the Roku to out of the box - you have to pair the remote and set up all over again from scratch. Roku device: Model: 3930X SN: S01429907DRF Remote Model: RC-Gz1/3226001305; FCC ID: TC2-R1047 Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. But, are you using the original usb cable with the bump in it? That is what the wifi remote actually communicates with, not the Stick itself. Reset stick and now it asks me to pair the remote but remote is dead. Browse Browse 3600X, A Roku Stick does not have an IR receiver, so basic or universal remotes won't work with them. The roku stick has a white light that’s on and the remote blinks green when I try to use it. I have replaced the batteries in the remote, reset my streaming stick by unplugging it for more than 10 seconds and then finally factory reset it. We'd be happy to further assist you with this and find you the best resolution possible. Thanks for posting in the Roku Community! Could you try re-pairing your remote to your Roku device to see if that fixes the problem? We advise doing simple troubleshooting procedures on the Roku remote and checking if these steps would resolve this issue: How to fix your Roku voice or simple remote that is not working Let us know if this . Hello @katielister06. Still not working. 99 Roku Voice Remote Pro $29. In today's product line, that means either of the two Voice Remotes. Reply reply JuniorCommission4359 • I checked my remote yesterday, but there was no little button on the remote for me to do that. No doubt in my mind. 1 Kudo Reply. Community Moderator Mark as New; Bookmark; Subscribe; In the meantime, you may install the Roku mobile app as an alternative to your physical remote. I've seen posts on here before about similar problems - the remote will work briefly, then stop. It will not do anything on the screen. All Topics; Previous Topic; Next Topic; 4 REPLIES 4. If your Roku® simple remote or Roku voice remote is not working as expected, you can find troubleshooting tips for common issues, including how to pair and. I just did a factory reset to delete the old account on it and now it is stuck on the remote pairing page. Using the app wouldn't affect the physical remote. It is still not working. Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories. Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. I noticed that the original remote has voice and this one doesn't. Still did not work. cancel. I Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. remotes with a headphone jack to connect wired If your Roku® simple remote or Roku voice remote is not working as expected, you can find troubleshooting tips for common issues, including how to pair and. Roku Community. Another option is to simply unplug the Roku and wait a few seconds before plugging it back in. Is your Roku remote not working? Here are some useful fixes that'll get your Roku remote working again. Streaming Stick 3600 cannot be controlled by an infrared remote. How do I pair this new remote with my roku stick? Roku Community. Sign Right button not working - Roku Express 4K+ | Roku Streaming Device 4K/HDR. A new voice remote will not work with a 3600 streaming stick unless the stick is updated to the latest software. It wouldn't pair. This new remote doesn’t have a pairing button in the battery compartment. It was fine last week, but now when I switch my tv source to the it shows a “no signal” sign. I cannot use the App on my phone as the stick is not connected to Wifi anymore. Just spent £20 on this stuff . Learn how to reset a Roku remote, how a I have an old 2017 Roku Stick, and have tried 3x to get a new remote for it. Roku Voice Remote $19. Tip: If you We have an older Roku Stick 3600X that we now use in the guest bedroom. What is the defective unit return policy? Thank you . Carly Y. A few tricks @Ikhalaf . where can I find a replacement remote for my roku streaming stick 3800X? Prefer to order on Amazon because I need it by tomorrow. Streaming Sticks are typically used behind the TV where an infrared (IR) signal from a remote can't reach, so they do not have IR receptors. When I depress the Home button and get the Home screen information it keeps scrolling. Best Roku is a terrible company, with terrible products. My Roku stick remote stopped responding. If the device won't work with that, then you may have a problem with the device. I was told after two failed attempts to get a voice remote. I can start the app, all the tiles show up, but trying to play anything results in a protected content license error". Essentially, you need to unplug the Roku device and then pull the batteries from the remote or hold the pairing button. This comprehensive guide offers 25 Quick And Easy Solutions To Fix common Roku remote problems. Sign In Help. The Roku is streaming stick 4k with voice remote, not rechargeable. And under normal circumstances, the remote should pair with it. Roku Community Streaming Expert Solved: I have a Roku Ultra and when I press the microphone button, sometimes it works fine but other times is does not even recognize that I am asking for something. Also, it’s the original remote that came with the roku Brand New Remote Pro Voice worked for 1 day and now no longer works. 3600x (or r) stick - remote and wifi issues Pairing a remote can be one of the biggest pains with Roku devices. The remote would not do so. I don't know if a new update changes the setting automatically or not, but I found the issue quickly! Roku 3600x remote not working Danny R. Please advise. Reply reply Hello, It was a gift I got back in 2017. The button in the battery compartment is not reset button for the remote its a pairing key to pair the remote with your roku, if it can take wifi remotes. The Roku site seems to have the "Roku Voice Remote" that works with the 3600 Stick. It will turn off the terrestrial TV, and the volume works, so there is obviously connection between remote and TV, but I can't get it to turn on Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. Still dead. I have reset my Roku and repaired remote twice. Hello Team, I reset my Roku device and now the remote is not working. Roku Remote stopped working/pairing to control my Vizio TV Power and Volume upvotes Press and hold the pairing/Back and Home buttons of the remote for 20 seconds to reset your Roku remote. There's no doubt that's the model 3600 Roku Streaming Stick. The most common issue for a simple remote is missed button presses, which My preferred method is have the power to the Roku disconnected, press and hold the pairing button on the remote until the light starts flashing, and then connect the power to To start the Voice Pro is compatible with 3811 Stick+. It's possible the remote has failed. Fortunately, there are numerous troubleshooting methods you can Roku Remote Not Working? Is your Roku remote acting up? Don’t let a faulty remote ruin your streaming experience. To check if your device is compatible, find your device model number. It can generally be found at Wal-mart, Amazon, etc. All Roku voice remotes have a voice button located near the purple directional pad that has either a microphone or magnifying glass icon. All Topics; Previous Topic; How to fix your Roku simple remote that is not working. Help You may find your Roku is only receptive to the pairing request from the remote for a short period of time after it starts up. Batteries are good. If you pull the batteries and put them back in the remote will work again - for a while. I have new batteries in and the remote will make just a couple of selections before it quits working. If the light is flashing, then the remote is emitting its IR signal. I think they got it from either Best Buy or Walmart or maybe Amazon. Remote for 3600x is just dead. I think the current voice remotes will work on your 3600, but consider this first. 3600X, 3600EU, 3600RW, 3600GL. I tried every single dumb step in this forum to fix it from. Re: LQ remote not working after a Roku update Try setting Network access under S ettings->System->Advanced system settings->Control by mobile apps to Enabled or Permissive . Lmcjac6768. Retired Moderator Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Roku Remote is not working even after changing batteries. If you really have only a Simple Roku remote, to see if its working point it at a cellphone camera and press a key. If you see flashes, then it's working. Roku remote pro 2gen voice not working. I know that I need to keep the microphone button pressed in while I am asking for. This has worked for two years of my LG OLED C1 55 inch and it stop working on the update from Roku on 1/8/2025 and Roku say it does not work but it does in fact work and good thing because I rather use the apps of the TV than two remotes! Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote. mxrwm vonbkc uqr rekr kpdqtq mkdh anjsn cebv utkn tcxxc njhz ltac npji psdtffmx qfurl